Farragut ENT & Allergy
144 Concord Rd, Knoxville, Tennessee, 37934
Farragut ENT & Allergy is highly regarded for its medical expertise, with many patients praising the doctors for their thoroughness and successful outcomes. However, the front office staff frequently receives negative feedback for being rude, dismissive, and difficult to reach. While the clinical care is excellent, the administrative experience is a significant pain point for many.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try to handle all scheduling and billing questions in person during your visit to avoid the frustration of phone communication.
✓ What Works Well
- Highly skilled ENT specialists
- Effective treatment plans
- Prompt clinical service
✗ Areas to Improve
- Rude and dismissive front desk staff
- Difficulty reaching the office by phone
- Inconsistent customer service
- Why is it so hard to get someone on the phone?
- Are the front desk staff always this unfriendly?
The doctors are top-notch, but the front desk is a nightmare.
Great medical care, but be prepared for a cold reception.
I love my doctor, but I dread calling the office.
- Category Health & Medical
- City Knoxville
- State Tennessee
- Postcode 37934
- Country United States
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