600 N Jackson St, Tullahoma, Tennessee, 37388
This urgent care is a mixed bag. Patients love the medical staff, especially the nurses and providers who are described as caring and efficient. However, the front desk and billing department are frequent sources of frustration. Many report rude receptionists and confusing billing practices that leave them feeling scammed. While the clinical care is often spot on, the administrative hurdles make it a stressful experience for many.
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Always clarify your co-pay and billing status before leaving the clinic to avoid surprise charges later.
✓ What Works Well
✗ Areas to Improve
Clinical team is great, admin team is not
Billing department is a headache
Wait times can be unpredictable