1920 Wilson Pkwy, Fayetteville, Tennessee, 37334
Clients are split on the quality of care. Many praise the vets for their compassion and skill with livestock and pets, calling them a local staple. However, a significant number of reviews highlight rude front-office staff and concerns over billing transparency. While the medical outcomes are often spot on, the administrative side leaves much to be desired.
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Request to speak directly with the vet regarding treatment plans to avoid miscommunication with the front desk.
✓ What Works Well
✗ Areas to Improve
Vets are great but the office staff needs a total overhaul.
Pricing feels inconsistent and greedy at times.
They saved my animal's life, but the customer service is a headache.