FedEx Ground
3779 Lake Shore Rd, Blasdell, New York, 14219
This facility is widely criticized for poor delivery performance. Customers frequently report misdelivered packages, missed delivery attempts, and a lack of accountability. Communication with customer service is described as frustrating, with many feeling that their issues are never resolved. While some employees are noted as friendly, the overall consensus is one of significant dissatisfaction with the reliability and speed of the service.
We analyze 75 public reviews for FedEx Ground using our data models and filter out spam to highlight only authentic feedback.
If you have a high-value package, consider using a different carrier or requiring a signature to ensure delivery.
✓ What Works Well
- Some friendly delivery drivers
- Occasional fast loading for pickups
- Clean facility
✗ Areas to Improve
- Frequent misdelivery of packages
- Poor customer service communication
- Unreliable delivery timelines
- Where is my package?
- Why was my delivery marked as attempted when I was home?
- How do I file a claim for a lost package?
Worst delivery service ever.
Packages are constantly late or lost.
Customer service is a joke.
- Category Logistics
- Neighborhood Blasdell
- City Blasdell
- State New York
- Postcode 14219
- Country United States
