Logistics · Shipping Center

FedEx Ship Center

100 Enterprise Dr, Newburgh, New York, 12550

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

This FedEx location is plagued by poor customer service, delivery delays, and lost packages. Many customers report rude staff and an inability to get help from the call center. While some visitors have positive experiences at the counter, the overall sentiment is highly negative due to delivery failures.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for FedEx Ship Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Reliability 30/100
Speed 35/100
Pro Tip

If possible, use an alternative carrier for critical shipments.

Distribution Center
Counter Service
Pros & Cons

✓ What Works Well

  • Quick counter service
  • Ample parking
  • Helpful staff (occasionally)

✗ Areas to Improve

  • Delivery delays
  • Lost packages
  • Rude customer service
Frequently Asked Questions
  • Where is my package?
  • Why was delivery attempted when I was home?
  • How do I speak to a human?
User Feedback

FedEx is unreliable

Staff is incompetent

Counter service is okay