Felicia Gilbert - State Farm Insurance Agent
2421 Corporate Center, Suite 200, Granite City, Illinois, 62040
Felicia Gilbert's office is highly regarded for its community-focused approach and personalized service. Clients appreciate the team's ability to explain complex policies clearly and their commitment to finding the best value. While most reviews are glowing, a few users have expressed frustration with administrative errors or communication delays. Overall, it is seen as a warm, helpful, and professional agency.
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✓ What Works Well
- Very knowledgeable and patient staff
- Strong community involvement
- Excellent at explaining coverage options
✗ Areas to Improve
- Occasional reports of slow email responses
- Some concerns regarding rate increases
- Isolated complaints about office professionalism
- Do they offer life insurance?
- How can I get a quick quote?
Felicia is a gem and truly cares about her clients.
They saved me thousands on my premiums.
Very helpful with my father's estate insurance needs.
- Category Financial Services
- City Granite City
- State Illinois
- Postcode 62040
- Country United States
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