Felix Kuteyi Jr - State Farm Insurance Agent
8370 Veterans Hwy, Ste 204, Millersville, Maryland, 21108
Most clients find this agency to be a solid choice for insurance needs, highlighting the team's professionalism and ability to find good value. Many long-term customers appreciate the personal touch and the effort put into explaining complex policies. However, there is a recurring frustration regarding communication, with some clients feeling ignored when trying to reach the office for urgent matters. When they are on, they are great, but getting a hold of them can be a challenge.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a quick response, try emailing directly rather than relying on the main office line.
✓ What Works Well
- Knowledgeable and helpful agents
- Good at bundling policies for savings
- Professional and friendly atmosphere
✗ Areas to Improve
- Difficulty reaching staff by phone
- Lack of follow-up on some requests
- Occasional billing or policy confusion
- Why is it so hard to get a return call?
- Can I handle my policy changes remotely?
Great when you can get them on the line.
They really know their stuff.
Communication needs a serious boost.
- Category Financial Services
- City Millersville
- State Maryland
- Postcode 21108
- Country United States
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