Ferguson Kia Service Department
1501 N Elm Pl, Broken Arrow, Oklahoma, 74012
Ferguson Kia's service department receives very mixed reviews. While some customers have had great experiences with specific advisors, many others report long wait times, poor communication, and unresolved issues. There are significant concerns about the quality of repairs and the overall management of the service department. It is often described as a frustrating experience.
We analyze 77 public reviews for Ferguson Kia Service Department using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and keep records of all communication.
✓ What Works Well
- Some helpful staff
- Good vehicle selection
- Clean facility
✗ Areas to Improve
- Long wait times
- Poor communication
- Unresolved issues
- Is the service department reliable?
- Do they offer loaner cars?
- How long does a typical repair take?
Service is hit or miss
Communication needs improvement
Frustrating experience
- Category Automobile
- Neighborhood Broken Arrow
- City Broken Arrow
- State Oklahoma
- Postcode 74012
- Country United States
