Ferguson Plumbing Supply
2700 NY-112, Medford, New York, 11763
Ferguson Plumbing Supply in Medford receives mixed feedback. Many customers appreciate the deep technical knowledge of the staff, particularly for finding hard-to-get parts. However, there is significant frustration regarding customer service, especially since the transition from Blackman. Some users report rude interactions and strict no-return policies. While pros find it a great resource, DIYers sometimes feel judged or ignored.
We analyze 70 public reviews for Ferguson Plumbing Supply using our data models and filter out spam to highlight only authentic feedback.
Always bring the broken part with you; the staff is much more helpful when they can see the exact item.
✓ What Works Well
- Deep technical expertise
- Great inventory for specialty parts
- Helpful contractor department
✗ Areas to Improve
- Strict no-return policy
- Inconsistent customer service
- Early closing times
- Do you accept returns on parts?
- Are you open on weekends?
- Can you help with DIY project planning?
They know their stuff better than big box stores.
The service has gone downhill since the takeover.
Great for pros, tough for beginners.
- Category Retail & Malls
- City Medford
- State New York
- Postcode 11763
- Country United States
