Fernando Frias - State Farm Insurance Agent
34-12 Broadway, Fair Lawn, New Jersey, 07410
The Fernando Frias State Farm agency receives mixed reviews. While some clients praise the helpfulness and professionalism of agents like Caroline and Tyler, others report significant issues with customer service, communication, and administrative errors. The agency's reputation is polarized, with some clients feeling well-supported and others expressing frustration over policy management and responsiveness. It is recommended to approach with caution and verify all policy details.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify all policy changes in writing and follow up to ensure they are processed correctly.
✓ What Works Well
- Helpful and professional agents
- Competitive rates
- Personalized service
✗ Areas to Improve
- Inconsistent customer service
- Communication issues
- Administrative errors
- How do I update my policy?
- Can you help me with a claim?
Caroline was a pure professional.
Horrible staff and unprofessional service.
They treat you like family.
- Category Financial Services
- City Fair Lawn
- State New Jersey
- Postcode 07410
- Country United States
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