Health & Medical · Urgent Care

Ferndale Urgent Care

641 W Nine Mile Rd, Ferndale, Michigan, 48220

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Ferndale Urgent Care receives polarized reviews. Many patients love the medical staff, describing them as caring and thorough. However, a significant number of reviews highlight major issues with the front desk staff, long wait times, and billing confusion. It seems to be a hit-or-miss experience depending on the day and the staff on duty.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
20
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 35/100
Pro Tip

Check the online wait time before heading over to avoid long lobby waits.

Walk-ins accepted
On-site testing
Pros & Cons

✓ What Works Well

  • Caring and thorough medical staff
  • Clean facility
  • Quick results for tests

✗ Areas to Improve

  • Rude and unprofessional front desk
  • Long wait times
  • Billing and insurance confusion
Frequently Asked Questions
  • Why is the door locked during business hours?
  • Can I get my test results over the phone?
User Feedback

Doctors are great, but the front desk is a nightmare.

Good for quick care if you can get past the staff.

Inconsistent service quality.

Location Details
Street: 641 W Nine Mile Rd
Neighborhood: Ferndale
City: Ferndale
State: Michigan
Postcode: 48220
Country: United States
Location
641 W Nine Mile Rd, Ferndale, MI 48220
Quick Info
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