Fidelity Life
Financial Services · Life Insurance

Fidelity Life

1350 E Touhy Ave, Suite 205W, Des Plaines, Illinois, 60018

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

Fidelity Life faces significant criticism regarding its customer service, billing practices, and communication. Many clients report difficulty in canceling policies, long wait times, and a lack of transparency. While there are some positive reviews, the overall sentiment is overwhelmingly negative, with many users warning others to avoid the company due to perceived unethical marketing and poor support. It is a company that requires caution.

Our Review Process
20
Most Relevant
16
Newest
19
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 30/100
Staff Helpfulness 35/100
Pro Tip

Document every interaction and keep records of cancellation requests if you decide to proceed.

High complaint volume
Difficult support
Pros & Cons

✓ What Works Well

  • Some positive agent experiences

✗ Areas to Improve

  • Poor customer service
  • Billing issues
  • Difficult cancellation process
Frequently Asked Questions
  • How do I cancel my policy?
  • Why am I still being billed?
  • Is this company a scam?
User Feedback

Avoid this company at all costs.

Customer service is useless.

Harassing emails and calls.

Location Details
Street: 1350 E Touhy Ave, Suite 205W
City: Des Plaines
State: Illinois
Postcode: 60018
Country: United States
Location
1350 E Touhy Ave Suite 205W, Des Plaines, IL 60018
Quick Info
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