Fifth Third Bank & ATM
Financial Services · Bank

Fifth Third Bank & ATM

5351 S Semoran Blvd, Orlando, Florida, 32822

Google Maps Updated: 14 May 2026
Authenticity Score: 68/100
About

This branch has a very polarized reputation. Many customers praise specific staff members like Rosa Peña for being professional, patient, and helpful. However, a large number of reviews highlight significant issues with customer service, ATM reliability, and long wait times. Many users feel the branch is poorly managed and often unhelpful, leading to frustration and account closures.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 45/100
Staff Helpfulness 50/100
Pro Tip

If you need help, ask for the manager; they are often the only ones who can resolve complex issues.

Drive-thru banking
ATM on-site
Pros & Cons

✓ What Works Well

  • Helpful staff (when you find the right one)
  • Good energy from some employees
  • Convenient drive-thru

✗ Areas to Improve

  • ATM frequently broken
  • Poor customer service
  • Long wait times
Frequently Asked Questions
  • Why is the ATM not working?
  • Can you help me with my account issue?
User Feedback

Rosa is the best

ATM is never working

Avoid this branch if possible

Location Details
Street: 5351 S Semoran Blvd
City: Orlando
State: Florida
Postcode: 32822
Country: United States
Location
5351 S Semoran Blvd, Orlando, FL 32822
Quick Info
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