Fifth Third Bank & ATM
Financial Services · National Bank

Fifth Third Bank & ATM

38 Fountain Sq Plz, Cincinnati, Ohio, 45202

Google Maps Updated: 14 May 2026
Authenticity Score: 60/100
About

This bank receives overwhelmingly negative reviews. Customers frequently complain about poor customer service, long wait times, difficulty reaching anyone by phone, and frustrating administrative processes. Many feel the bank is unreliable and unprofessional, with some even reporting serious issues with account management and security.

Our Review Process
20
Most Relevant
19
Newest
16
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 30/100
Staff Helpfulness 40/100
Pro Tip

Use the app for basic tasks to avoid the long lines and poor phone support.

Poor customer service
Difficult phone support
Pros & Cons

✓ What Works Well

  • Convenient ATM locations
  • Some helpful individual staff

✗ Areas to Improve

  • Poor customer service
  • Difficult to reach by phone
  • Frustrating administrative processes
Frequently Asked Questions
  • Why can't I reach anyone by phone?
  • Why are there so many fees?
User Feedback

Avoid this bank if you can.

Service is slow and unprofessional.

Communication needs major improvement.

Location Details
Street: 38 Fountain Sq Plz
Neighborhood: Cincinnati
City: Cincinnati
State: Ohio
Postcode: 45202
Country: United States
Location
38 Fountain Sq Plz, Cincinnati, OH 45202
Quick Info
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