1415 S Valley Dr, Suite 200, Las Cruces, New Mexico, 88005
Dr. Johnson is widely praised for his knowledge, kindness, and thoroughness. Patients feel well-cared for and appreciate his ability to explain eye conditions. However, the practice suffers from significant administrative issues, including long wait times, billing confusion, and poor phone communication. It is a practice where the clinical care is excellent, but the office experience can be frustrating.
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Clarify all fees, including refraction fees, before your exam to avoid unexpected charges.
✓ What Works Well
✗ Areas to Improve
Dr. Johnson is the best
Front desk needs better training
Great clinical care, but the office is a mess