Fire & Ice Heating and Air Conditioning
Home Services · HVAC Services

Fire & Ice Heating and Air Conditioning

848 Freeway Dr N, Columbus, Ohio, 43229

Google Maps Updated: 20 May 2026
Authenticity Score: 70/100
About

Fire & Ice Heating and Air Conditioning has a very polarized reputation. Many customers praise the professionalism and expertise of technicians like Michael, Tim, and Mitchell, especially during emergency situations. However, there are significant concerns regarding communication, scheduling, and follow-up. Some customers feel they were overcharged or that the company's service quality has declined. While many still have positive experiences, the overall sentiment is becoming more polarized, with some clients feeling frustrated by the lack of accountability.

Our Review Process
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We analyze 76 public reviews for Fire & Ice Heating and Air Conditioning using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 65/100
Communication 55/100
Pro Tip

Always get a second opinion if a technician suggests a full system replacement.

HVAC services
Mixed recent reviews
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable technicians
  • Fast emergency response
  • Quality installation work

✗ Areas to Improve

  • Poor communication and follow-up
  • Inconsistent service quality
  • High prices
Frequently Asked Questions
  • Do you offer free estimates?
  • Are your technicians licensed?
  • Do you handle emergency repairs?
User Feedback

Great service, but pricey

Technicians are very thorough

Communication has gone downhill