848 Freeway Dr N, Columbus, Ohio, 43229
Fire & Ice Heating and Air Conditioning has a very polarized reputation. Many customers praise the professionalism and expertise of technicians like Michael, Tim, and Mitchell, especially during emergency situations. However, there are significant concerns regarding communication, scheduling, and follow-up. Some customers feel they were overcharged or that the company's service quality has declined. While many still have positive experiences, the overall sentiment is becoming more polarized, with some clients feeling frustrated by the lack of accountability.
We analyze 76 public reviews for Fire & Ice Heating and Air Conditioning using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if a technician suggests a full system replacement.
✓ What Works Well
✗ Areas to Improve
Great service, but pricey
Technicians are very thorough
Communication has gone downhill