Financial Services · Insurance Agency

Firefly Insurance Agency

710 N Telegraph Rd, Dearborn, Michigan, 48128

Google Maps Updated: 14 May 2026
Authenticity Score: 87/100
About

This agency is widely praised for its dedicated agents like Tommy, Laiyla, and Mirna. Clients consistently mention how these agents go above and beyond to find the best rates and explain coverage clearly. The service is described as professional, friendly, and efficient. While there are a few complaints about administrative issues, the vast majority of customers are very happy and recommend the agency to friends and family.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
13
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 90/100
Pro Tip

Ask for a policy review; they are known for finding significant savings on bundled policies.

Business & Personal
Highly recommended
Pros & Cons

✓ What Works Well

  • Excellent customer service
  • Great rates and coverage
  • Responsive and helpful agents

✗ Areas to Improve

  • Occasional administrative issues
  • Some communication delays
  • None
Frequently Asked Questions
  • Can they help with business insurance?
  • Is Tommy available for a quote?
User Feedback

Tommy is the best

Laiyla is incredibly helpful

Saved me thousands

Location Details
Street: 710 N Telegraph Rd
City: Dearborn
State: Michigan
Postcode: 48128
Country: United States
Location
710 N Telegraph Rd, Dearborn, MI 48128
Quick Info
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