910 W Poplar Ave, Suite 3, Collierville, Tennessee, 38017
This Firehouse Subs location is struggling with consistency. While some customers enjoy the fresh subs, many report long wait times, incorrect orders, and poor customer service. It seems like a location that needs better management and staff training to get back to the standard expected of the brand.
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The hot sauce bar is the highlight; don't rely on the app for accurate pickup times.
✓ What Works Well
✗ Areas to Improve
Good food, bad service
Check your order before leaving
Needs better management