Food & Beverage · Sandwich Shop
Firehouse Subs Columbia Pointe
1940 Shady Brook St, Columbia, Tennessee, 38401
Google Maps
Updated: 18 May 2026
Authenticity Score: 68/100
About
This Firehouse Subs location is struggling with consistency. While some customers enjoy the subs and the mission of supporting first responders, many report poor hygiene, rude service, and incorrect orders. It's a spot that used to be a local favorite but now feels like it's losing its touch.
Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
20
Lowest rating
We analyze 69 public reviews for Firehouse Subs Columbia Pointe using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
50/100
Pro Tip
Check your bag before leaving; missing ingredients are a common complaint here.
Hygiene standards
Order accuracy
Pros & Cons
✓ What Works Well
- Supports first responders
- Good sub variety
- Some staff are very helpful
✗ Areas to Improve
- Unsanitary conditions
- Frequent order mistakes
- Slow service
Frequently Asked Questions
- Why is the service so slow?
- Are the tables clean?
- Why was my order wrong?
User Feedback
Hygiene is a major concern for many.
Staff attitude needs a serious overhaul.
Not getting enough bang for the buck.
Quick Info
- Category Food & Beverage
- City Columbia
- State Tennessee
- Postcode 38401
- Country United States
More Food & Beverage
