Firehouse Subs Racine
6012 Washington Ave, Mount Pleasant, Wisconsin, 53406
Firehouse Subs in Mount Pleasant has a split reputation. Many customers love the hot, fresh subs and the variety of hot sauces, but there is a recurring theme of poor management and inconsistent service. While some staff members are praised for being professional and kind, others are described as inattentive or slow. Online ordering issues and cleanliness concerns in the restrooms are common complaints. It is a hit-or-miss spot depending on the shift.
We analyze 75 public reviews for Firehouse Subs Racine using our data models and filter out spam to highlight only authentic feedback.
Check your bag before leaving; order accuracy is a frequent pain point here.
✓ What Works Well
- Delicious hot subs
- Great hot sauce selection
- Coke Freestyle machine
✗ Areas to Improve
- Slow service
- Inconsistent order accuracy
- Cleanliness issues in restrooms
- Why is the app showing the store as closed?
- Do they have gluten-free bread?
- Why is no one answering the phone?
Sandwiches are usually tasty
Management needs to step up
Drive-thru or pickup can be frustrating
- Category Food & Beverage
- Neighborhood Mt Pleasant
- City Mount Pleasant
- State Wisconsin
- Postcode 53406
- Country United States
