Food & Beverage · Sandwich Shop

Firehouse Subs Waterville Commons

8 Waterville Commons Drive, Waterville, Maine, 04901

Google Maps Updated: 17 May 2026
Authenticity Score: 78/100
About

Customers are split on this spot. Many love the friendly, high-energy greeting and fresh subs, while others find the constant questioning and donation requests annoying. Quality control is a major pain point, with reports of soggy bread, incorrect orders, and inconsistent meat quality. Some feel the prices are too high for what you get. It seems like a hit-or-miss experience depending on the shift.

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We analyze 74 public reviews for Firehouse Subs Waterville Commons using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 55/100
Pro Tip

Order online to skip the long line and the 21 questions at the counter.

Consistent
Overpriced
Pros & Cons

✓ What Works Well

  • Friendly and welcoming staff
  • Fresh ingredients
  • Fast online ordering

✗ Areas to Improve

  • Inconsistent order accuracy
  • High prices for portion size
  • Aggressive donation requests
Frequently Asked Questions
  • Why is the staff so loud?
  • Can I order without the donation pitch?
  • Why is my sandwich soggy?
User Feedback

Great subs when they get it right

Too many questions at the register

Quality has gone downhill

Location Details
Street: 8 Waterville Commons Drive
City: Waterville
State: Maine
Postcode: 04901
Country: United States
Location
8 Waterville Commons Drive, Waterville, ME 04901
Quick Info
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