Firestone Complete Auto Care
10301 Big Bend Rd, Riverview, Florida, 33578
This location has a polarized reputation. Many customers praise specific staff members for being helpful and transparent, noting that they don't feel pressured into unnecessary services. However, a significant number of reviewers report issues with misdiagnosis, overcharging, and poor management. The experience seems to depend heavily on which staff member assists you.
We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written estimate and confirm if there are any diagnostic fees before handing over your keys.
✓ What Works Well
- Helpful and friendly staff
- Transparent about necessary repairs
- Quick turnaround for some
✗ Areas to Improve
- Reports of misdiagnosis
- Inconsistent management
- Billing disputes
- Why was I charged for an inspection I didn't ask for?
- Is the lifetime alignment warranty worth it?
- Can I trust their diagnostic results?
Ask for specific staff members who are known to be helpful.
Always clarify costs before any work begins.
Get a second opinion if the quote seems high.
- Category Automobile
- City Riverview
- State Florida
- Postcode 33578
- Country United States
