Firestone Complete Auto Care
Automobile · Auto Care

Firestone Complete Auto Care

201 W Rio Grande St, Victoria, Texas, 77901

Google Maps Updated: 19 May 2026
Authenticity Score: 90/100
About

Firestone Complete Auto Care in Victoria is highly regarded for its professional, friendly, and efficient service. Many customers praise the manager, Ben, and his team for their honesty, transparency, and commitment to customer satisfaction. While there are some reports of long wait times and occasional service issues, the majority of reviews are positive, highlighting the shop's reliability and excellent customer service.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
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We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 88/100
Transparency 85/100
Pro Tip

Ask for Ben; he is frequently mentioned as a standout manager who ensures quality service.

Full Service Repair
Tire Specialist
Pros & Cons

✓ What Works Well

  • Professional and friendly staff
  • Honest and transparent service
  • Reliable and efficient

✗ Areas to Improve

  • Long wait times
  • Inconsistent service quality
  • Some reports of unnecessary repairs
Frequently Asked Questions
  • Do you offer free tire pressure checks?
  • How long does a typical oil change take?
  • Do you provide written estimates?
User Feedback

Ben is honest and reliable.

Great service, highly recommended.

Hit or miss with wait times.