Firestone Complete Auto Care
2908 Broadway St, Pearland, Texas, 77581
Firestone in Pearland is a hit-or-miss experience. Some customers praise the friendly staff and quick service for tires and oil changes. However, many others report significant issues with communication, long wait times, and questionable repair recommendations. The shop seems to struggle with consistency, leading to frustration for those who expect a more professional experience.
We analyze 73 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always verify repair recommendations with a second opinion if you feel pressured.
✓ What Works Well
- Convenient for tires and oil changes
- Some staff members are very helpful
- Clean waiting area
✗ Areas to Improve
- Long wait times even with appointments
- Inconsistent communication
- Reports of unnecessary repair recommendations
- Do they honor appointments?
- Are their repair estimates accurate?
- How long does an oil change take?
Great service, in and out fast.
Waited hours for a simple job.
They tried to upsell me on repairs I didn't need.
- Category Automobile
- Neighborhood Pearland
- City Pearland
- State Texas
- Postcode 77581
- Country United States
