Firestone Complete Auto Care
16633 San Pedro Ave, San Antonio, Texas, 78232
This Firestone location has a mixed reputation. Many customers appreciate the friendly staff and quick service for tires and alignments. However, there are recurring complaints about long wait times, even with appointments, and inconsistent quality in mechanical repairs. The management team receives both high praise and criticism, suggesting that the experience can vary significantly depending on the day and the staff on duty.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, call ahead to confirm they are on schedule before heading over.
✓ What Works Well
- Good tire selection and alignment services
- Friendly and helpful service advisors
- Convenient online scheduling
✗ Areas to Improve
- Long wait times despite appointments
- Inconsistent mechanical repair quality
- Mixed communication regarding service status
- Do you offer lifetime alignments?
- How long will my oil change take?
- Can you price match tires?
Craig and Paul are great to work with.
Wait times are often longer than promised.
Good service, but sometimes disorganized.
- Category Automobile
- Neighborhood San Antonio
- City San Antonio
- State Texas
- Postcode 78232
- Country United States
