Firestone Complete Auto Care
424 Lapalco Blvd, Gretna, Louisiana, 70056
Customers often highlight the excellent service provided by the manager, Shay, and her team, noting their professionalism and helpfulness. However, there are recurring complaints about long wait times, poor communication, and issues with service accuracy. Some customers feel the shop is disorganized and occasionally tries to upsell unnecessary repairs.
We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a printout of your alignment specs before and after the service.
✓ What Works Well
- Professional management
- Helpful staff
- Good in emergencies
✗ Areas to Improve
- Long wait times
- Poor communication
- Service accuracy issues
- How long will my alignment take?
- Do you honor warranties?
- Why is my car not ready?
Shay is wonderful.
Wait times are often too long.
Get a second opinion.
- Category Automobile
- Neighborhood Gretna
- City Gretna
- State Louisiana
- Postcode 70056
- Country United States
