Firestone Complete Auto Care
14710 Wallisville Rd, Houston, Texas, 77049
This Firestone location has a very mixed reputation. While some customers praise the quick and professional service, a large number of reviews report poor communication, long wait times, and allegations of dishonest practices, including upselling and poor repair quality. It seems like a hit-or-miss experience, and many customers recommend going elsewhere for more reliable service.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion before agreeing to major repairs here.
✓ What Works Well
- Some staff are very helpful
- Convenient location
- Fast for simple jobs
✗ Areas to Improve
- Poor communication
- Long wait times
- Allegations of dishonest practices
- Why is the service so slow?
- Are they honest about repairs?
- Do they honor warranties?
Avoid this place, total nightmare.
Some staff are great, others are rude.
Hit or miss service.
- Category Automobile
- Neighborhood Houston
- City Houston
- State Texas
- Postcode 77049
- Country United States
