Firestone Complete Auto Care
57 San Marco Ave, St. Augustine, Florida, 32084
Firestone on San Marco Ave is a polarizing shop. Many travelers and locals alike praise the team for saving their vacations and providing quick, professional help during emergencies. Conversely, there are serious allegations of poor mechanical work, over-torquing lug nuts, and aggressive, unauthorized upselling. While some find the staff honest and helpful, others feel the shop is a total scam. It seems to be a place where you either get great service or a major headache.
We analyze 80 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written estimate and confirm what work is authorized before leaving your keys.
✓ What Works Well
- Great for emergency repairs
- Fast and efficient service
- Helpful and knowledgeable staff
✗ Areas to Improve
- Reports of botched mechanical work
- Aggressive and unauthorized upselling
- Inconsistent communication and management
- Do you offer military discounts?
- Why did the price change from the initial quote?
- Are you able to work on engines?
Many customers appreciate the quick turnaround for tires.
Several reports of damage caused during routine service.
Management style is frequently cited as a point of contention.
- Category Automobile
- City St. Augustine
- State Florida
- Postcode 32084
- Country United States
