Firestone Complete Auto Care
8615 W Judge Perez Dr, Chalmette, Louisiana, 70043
This Firestone location has a very polarized reputation. Many customers praise the manager, Cartez Brown, and his team for their professionalism and helpfulness. However, there are also significant complaints about poor communication, long wait times, and inconsistent service quality. It seems like a shop that can be great if you get the right person, but the overall experience can be frustrating for many.
We analyze 70 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Try to work with specific highly-rated staff members if possible, and always double-check your invoice before leaving.
✓ What Works Well
- Helpful and professional staff (when available)
- Good tire selection
- Some customers report quick service
✗ Areas to Improve
- Long wait times, even with appointments
- Poor communication and follow-up
- Inconsistent service quality
- Do you offer free tire pressure checks?
- Can I book appointments online?
- Do you offer a warranty on your work?
Mixed reviews on staff professionalism
Some customers feel the service is overpriced
Inconsistent quality of work
- Category Automobile
- City Chalmette
- State Louisiana
- Postcode 70043
- Country United States
