Firestone Complete Auto Care
1605 W Airline Hwy, Laplace, Louisiana, 70068
Firestone in Laplace has a very mixed reputation. Many customers rave about specific employees like Emzy, who is frequently cited for providing excellent, personalized service. However, there are consistent complaints about long wait times, poor communication, and occasional mechanical errors. It is a shop where the experience depends heavily on which staff member you interact with.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Ask for Emzy if you want the best service experience at this location.
✓ What Works Well
- Some staff are exceptional
- Convenient location
- Can handle emergency repairs
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Communication issues
- Do you offer military discounts?
- How long does an oil change take?
- Are your estimates accurate?
Emzy is the best, he really cares.
Service is hit or miss.
Great service, but be prepared to wait.
- Category Automobile
- Neighborhood Laplace
- City Laplace
- State Louisiana
- Postcode 70068
- Country United States
