Firestone Complete Auto Care
264 1st St E, Humble, Texas, 77338
Customers are split down the middle here. Many praise the manager Amp for being a total legend who goes above and beyond to help folks out. However, a large group of people are fed up with the long wait times, even with appointments. Some feel the staff is rude and pushy with sales. It seems like a hit-or-miss spot depending on who is working the counter.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Ask for Amp specifically if you want a straight answer and decent service.
✓ What Works Well
- Helpful management
- Quick fixes for simple issues
- Friendly staff members
✗ Areas to Improve
- Long wait times
- Poor communication
- Aggressive upselling
- Why does an appointment take 4 hours?
- Are the prices fair?
- Is the staff honest about repairs?
Amp is a lifesaver.
Don't expect to get out of there quickly.
Staff can be rude when asked for a price breakdown.
- Category Automobile
- City Humble
- State Texas
- Postcode 77338
- Country United States
