Firestone Complete Auto Care
20301 I-35, Kyle, Texas, 78640
This Firestone location has a very mixed reputation. While some customers have had excellent experiences with friendly and helpful staff like John, Don, and Jacob, many others report significant issues with poor customer service, long wait times, and allegations of dishonest practices or overcharging. It seems to be a location where the experience can vary greatly depending on the staff on duty.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a written estimate and ask for a detailed explanation of any recommended repairs before authorizing them.
✓ What Works Well
- Friendly and helpful staff (some)
- Fast service (some)
- Good tire selection
✗ Areas to Improve
- Poor customer service (some)
- Long wait times
- Allegations of dishonest practices
- Do you offer oil changes?
- Can you fix a flat tire?
- Why is the wait so long?
Hit or miss service.
Felt like I was being ripped off.
Great service, highly recommend.
- Category Automobile
- Neighborhood Kyle
- City Kyle
- State Texas
- Postcode 78640
- Country United States
