Automobile · Tire & Auto Care

Firestone Complete Auto Care

13046 Four Star Blvd, Austin, Texas, 78737

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Opinions on this location are split. Many customers love the quick tire service and friendly staff, while others report major frustrations with upsells, long wait times, and poor communication. It seems like a hit-or-miss experience depending on the specific service needed.

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We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Stick to tires and routine maintenance; get a second opinion for major engine or transmission work.

Chain Reliability
Mixed Reviews
Pros & Cons

✓ What Works Well

  • Quick tire repairs
  • Helpful staff for simple tasks
  • Easy online scheduling

✗ Areas to Improve

  • Aggressive upselling
  • Long wait times
  • Inconsistent repair quality
Frequently Asked Questions
  • Do they honor warranties from other locations?
  • Why is the wait so long for an appointment?
  • Are they honest about necessary repairs?
User Feedback

Great for tires, but be careful with major repairs.

Staff can be dismissive when things go wrong.

Some customers feel like they are being nickel-and-dimed.