Automobile · Auto Repair
Firestone Complete Auto Care
9501 Arlington Expy, Jacksonville, Florida, 32225
Google Maps
Updated: 19 May 2026
Authenticity Score: 70/100
About
This shop is highly polarizing. Many customers praise the staff for being professional, helpful, and quick. However, there are numerous complaints about rude staff, unprofessional behavior, and inconsistent pricing. It seems to be a company that relies heavily on individual staff performance.
Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
65/100
Pro Tip
The staff performance can vary, so try to communicate with the manager if you have concerns.
Auto repair
Tire service
Pros & Cons
✓ What Works Well
- Professional staff
- Quick response
- Helpful in emergencies
✗ Areas to Improve
- Rude staff
- Inconsistent pricing
- Unprofessional behavior
Frequently Asked Questions
- How much for an oil change?
- Do you accept insurance?
- How long is the wait?
User Feedback
Great staff, bad office staff
Inconsistent pricing
Professional and helpful
Quick Info
- Category Automobile
- Neighborhood Jacksonville
- City Jacksonville
- State Florida
- Postcode 32225
- Country United States
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