Firestone Complete Auto Care
10515 N Mopac Expy, Ste P, Austin, Texas, 78759
Customers generally praise the staff, especially Matt and Mike, for being honest and helpful. Many appreciate the quick turnaround for tire repairs and oil changes. However, some report long wait times and inconsistent communication regarding appointments. A few users felt pressured by upselling tactics. Overall, it is a hit-or-miss spot depending on the shift.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Call the store directly to confirm your appointment rather than relying on the online booking system.
✓ What Works Well
- Helpful management
- Quick tire repairs
- Fair pricing
✗ Areas to Improve
- Long wait times
- Appointment scheduling issues
- Aggressive upselling
- Do you work on BMWs?
- Can I get a tire patched?
- Why was my appointment not in the system?
Staff is spot on when they want to be
Wait times are a drag
Honest feedback on repairs
- Category Automobile
- Neighborhood Arbor Walk
- City Austin
- State Texas
- Postcode 78759
- Country United States
