Firestone Complete Auto Care
500 W Minnesota Park Rd, Hammond, Louisiana, 70403
This Firestone location is very hit-or-miss. Some customers have had excellent, professional experiences, while others report feeling scammed, overcharged, or ignored. The quality of service seems to depend heavily on which technician or manager you deal with. It's a large chain, so expect corporate-style service, which can be impersonal and focused on upselling.
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Always get a second opinion for major repairs and check your bill for unnecessary charges.
✓ What Works Well
- Some staff are very professional
- Convenient location
- Good for routine maintenance
✗ Areas to Improve
- Aggressive upselling
- Long wait times
- Inconsistent repair quality
- Are their diagnostic fees fair?
- Why does it take so long?
- Can I trust their repair quotes?
Hit or miss service.
Felt like I was being scammed.
Great service from specific staff.
- Category Automobile
- Neighborhood Hammond
- City Hammond
- State Louisiana
- Postcode 70403
- Country United States
