Automobile · Tire & Auto Care

Firestone Complete Auto Care

2400 Texas Ave S, College Station, Texas, 77840

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

This Firestone location has a very mixed reputation. While many customers praise the manager, Dane, and his team for their professionalism and helpfulness, a significant number of reviews highlight major issues. These include reports of poor mechanical work, long wait times, and aggressive upselling. Some customers have even reported dangerous mistakes, such as loose parts or misdiagnosed issues. It seems to be a place where the experience depends heavily on who is working that day.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 40/100
Pro Tip

Always inspect your vehicle before leaving the shop after any service.

Lifetime alignment
Tire specialists
Pros & Cons

✓ What Works Well

  • Friendly and professional management
  • Competitive tire pricing
  • Convenient location

✗ Areas to Improve

  • Reports of poor mechanical work
  • Long wait times
  • Aggressive upselling
Frequently Asked Questions
  • Do they honor their lifetime alignment warranty?
  • Is it worth the wait for an appointment?
  • Are their diagnostic fees fair?
User Feedback

Hit or miss depending on the staff.

Great for tires, but be cautious with major repairs.

Management tries hard, but the shop is often overwhelmed.