Automobile · Auto Care Center
Firestone Complete Auto Care
12312 Eastlake Blvd, El Paso, Texas, 79928
Google Maps
Updated: 19 May 2026
Authenticity Score: 75/100
About
Firestone Complete Auto Care on Eastlake has a mixed reputation. Many customers appreciate the professional and helpful staff, while others report significant issues with wait times, repair quality, and customer service. It seems to be a hit-or-miss experience.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
60/100
Pro Tip
Always get a second opinion if you are unsure about a major repair recommendation.
Tire Specialists
Alignments
Pros & Cons
✓ What Works Well
- Professional staff
- Helpful manager
- Fast service (sometimes)
✗ Areas to Improve
- Long wait times
- Poor repair quality
- Inconsistent service
Frequently Asked Questions
- Do you do alignments?
- Are you honest?
- How long is the wait?
User Feedback
Great service
Mixed quality
Unprofessional
Quick Info
- Category Automobile
- City El Paso
- State Texas
- Postcode 79928
- Country United States
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