Firestone Complete Auto Care
Automobile · Tire & Auto Service

Firestone Complete Auto Care

8 Mallett Wy, Bluffton, South Carolina, 29910

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This Firestone location has a very mixed reputation. While some customers praise the staff for their helpfulness and efficiency, there are numerous reports of rude service, long wait times, and billing issues. Many customers feel that the shop is understaffed and that the quality of work is inconsistent. It is often seen as a last-resort option for many locals.

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We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Given the mixed reviews, it is highly recommended to check other local options before committing to service here.

Tire Services
General Maintenance
Pros & Cons

✓ What Works Well

  • Some staff are very helpful and professional
  • Convenient location
  • Good for basic tire services

✗ Areas to Improve

  • Rude and unprofessional customer service
  • Long wait times and poor communication
  • Inconsistent quality of work
Frequently Asked Questions
  • Do you offer free tire pressure checks?
  • How do I book an appointment online?
  • Are you open on weekends?
User Feedback

The staff was very rude and unhelpful.

I had to wait for hours despite having an appointment.

They did a good job on my tires.