Automobile · Tire & Auto Repair
Firestone Complete Auto Care
7035 Eastchase Pkwy, Montgomery, Alabama, 36117
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Updated: 19 May 2026
Authenticity Score: 65/100
About
This Firestone location is very polarizing. Some customers have had excellent experiences with friendly and helpful staff, while others have faced significant issues with repair quality, communication, and feeling like they were being scammed. It seems like a place where you might get great service one day and a nightmare experience the next.
Our Review Process
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14
Newest
20
Highest rating
20
Lowest rating
We analyze 74 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
50/100
Transparency
40/100
Pro Tip
Get a second opinion if you are quoted for major repairs.
Tire specialist
Full-service repair
Pros & Cons
✓ What Works Well
- Friendly staff
- Fast service
- Convenient location
✗ Areas to Improve
- Poor repair quality
- Communication issues
- Reports of scams
Frequently Asked Questions
- How long for an oil change?
- Do you offer a warranty?
- Can you fix this issue?
User Feedback
Great service
Worst experience ever
Honest and helpful
Quick Info
- Category Automobile
- Neighborhood East Montgomery
- City Montgomery
- State Alabama
- Postcode 36117
- Country United States
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