Automobile · Auto Repair & Tires
Firestone Complete Auto Care
5390 Atlanta Hwy, Montgomery, Alabama, 36109
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Updated: 19 May 2026
Authenticity Score: 80/100
About
Joe Jones and his team at this Firestone location receive high praise for their professionalism and customer service. Many customers feel they are honest, fair, and efficient. However, there are some reports of poor communication and issues with repair quality, suggesting that the experience can vary. Overall, it is a popular choice for many in the area.
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We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
78/100
Transparency
70/100
Pro Tip
Ask for Joe Jones if you want a more personalized and professional experience.
Tire specialist
Same-day service
Pros & Cons
✓ What Works Well
- Professional manager
- Efficient service
- Friendly staff
✗ Areas to Improve
- Communication issues
- Inconsistent repair quality
- Long wait times
Frequently Asked Questions
- How long for an oil change?
- Do you have this tire in stock?
- Can you fix this issue today?
User Feedback
Best manager in town
They caused more problems
Fast and friendly
Quick Info
- Category Automobile
- Neighborhood East Montgomery
- City Montgomery
- State Alabama
- Postcode 36109
- Country United States
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