Firestone Complete Auto Care
Automobile · Tire & Auto Care

Firestone Complete Auto Care

200 Wilbur Wright Dr, Barksdale Air Force Base, Louisiana, 71110

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This Firestone location is a mixed bag. Some customers have had great experiences with quick, professional service, especially when dealing with specific staff members. However, many others complain about long wait times, poor communication, and aggressive upselling. It seems to be a hit-or-miss shop depending on who is working that day.

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We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

If you have an appointment, call ahead to confirm they are actually ready for your vehicle.

Military discount available
Inconsistent wait times
Pros & Cons

✓ What Works Well

  • Helpful staff when they are on their game
  • Competitive tire pricing
  • Military-friendly

✗ Areas to Improve

  • Extremely long wait times
  • Poor communication regarding status
  • Aggressive upselling tactics
Frequently Asked Questions
  • Why did my appointment take all day?
  • Do you honor lifetime alignment contracts?
  • Are you trying to upsell me?
User Feedback

Great service on short notice

Sat for 9 hours with an appointment

Honest about priority repairs

Quick Info