Firestone Complete Auto Care
2935 E Texas St, Bossier City, Louisiana, 71111
This Firestone location has a very polarized reputation. Many customers praise the staff, especially Jeremy and George, for their professionalism and kindness. However, there are significant complaints regarding appointment management, long wait times, and aggressive upselling. It seems like a hit-or-miss experience depending on who is working.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always confirm your appointment time and service scope over the phone before arriving.
✓ What Works Well
- Helpful and kind staff
- Clean waiting area
- Good for routine maintenance
✗ Areas to Improve
- Long wait times
- Appointment scheduling issues
- Aggressive sales tactics
- Do they honor appointments?
- Are they good for tire repairs?
- Do they accept outside parts?
Great service from Jeremy and George
Frustrating wait times even with appointments
Helpful with tire issues
- Category Automobile
- Neighborhood Bossier City
- City Bossier City
- State Louisiana
- Postcode 71111
- Country United States
