Firestone Complete Auto Care
210 E Camp Wisdom Rd, Duncanville, Texas, 75116
Firestone in Duncanville is a real mixed bag. Some customers have had fantastic experiences, praising the friendly staff and high-quality work. However, there are some serious complaints about poor repair quality, communication issues, and even reports of damage to vehicles while in their care. It seems like a shop that can do great work when things go right, but you might want to be cautious and double-check everything before you drive off.
We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Do a thorough walk-around of your vehicle before leaving the shop.
✓ What Works Well
- Friendly and supportive staff
- High-quality repair work (when done right)
- Good communication (for some)
✗ Areas to Improve
- Inconsistent repair quality
- Poor communication and follow-up
- Reports of damage to vehicles
- Is my car ready yet?
- Why is there still damage?
- Do you work with my insurance?
Sam and his team are great.
Had a bad experience with repair quality.
Communication needs improvement.
- Category Automobile
- City Duncanville
- State Texas
- Postcode 75116
- Country United States
