Automobile · Auto Repair
Firestone Complete Auto Care
2754 Riverside Dr, Macon, Georgia, 31204
Google Maps
Updated: 18 May 2026
Authenticity Score: 74/100
About
Firestone on Riverside Drive has a very mixed reputation. Many customers praise the friendly staff and quick service, especially for tire issues. However, there are significant complaints about poor communication, long wait times, and concerns about repair quality and upselling. It seems to be a shop that can be great for some but frustrating for others.
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We analyze 77 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
55/100
Pro Tip
Always verify pricing and services before authorizing any work.
Tire specialists
Routine maintenance
Pros & Cons
✓ What Works Well
- Friendly and helpful staff
- Quick tire service
- Good for routine maintenance
✗ Areas to Improve
- Long wait times
- Poor communication
- Upselling pressure
Frequently Asked Questions
- Do you offer tire repair?
- How long will my service take?
- Do you accept appointments?
User Feedback
Great service
Communication needs work
Upselling is a concern
Quick Info
- Category Automobile
- Neighborhood Riverside
- City Macon
- State Georgia
- Postcode 31204
- Country United States
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