Firestone Complete Auto Care
1430 Greenville Ave, Dallas, Texas, 75206
This Firestone location has a very mixed reputation. While some customers have had excellent experiences with specific staff members who went above and beyond, many others report significant issues with long wait times, poor communication, and questionable repair quality. The shop seems to struggle with managing its appointment volume, leading to frustration for many customers.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, call ahead to confirm they are actually ready for your vehicle.
✓ What Works Well
- Some very helpful and kind staff
- Clean waiting area
- Convenient location
✗ Areas to Improve
- Long wait times
- Poor appointment management
- Inconsistent repair quality
- Do they honor appointments?
- Are they honest about repairs?
- Is the pricing fair?
Barry is great, but the shop is overwhelmed.
Some felt the work was negligent.
Great service from specific individuals.
- Category Automobile
- Neighborhood Lower Greenville
- City Dallas
- State Texas
- Postcode 75206
- Country United States
