Automobile · General Auto Repair
Firestone Complete Auto Care
1309 TX 121 BUS, Lewisville, Texas, 75067
Google Maps
Updated: 19 May 2026
Authenticity Score: 75/100
About
This Firestone location is a mixed bag. Many customers praise the manager Jose and the team for being helpful and professional, especially during emergencies. However, there are serious complaints about upselling, long wait times, and some questionable service quality. It's a busy shop that seems to have high staff turnover.
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We analyze 79 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
62/100
Transparency
58/100
Pro Tip
Always ask for a second opinion if you are quoted for expensive, non-essential repairs.
Pros & Cons
✓ What Works Well
- Helpful manager
- Good for emergencies
- Professional staff
✗ Areas to Improve
- Upselling
- Long wait times
- Inconsistent service
Frequently Asked Questions
- Do you do oil changes?
- Can I get a quote for tires?
- Are you open on Sundays?
User Feedback
Jose is the best
Avoid if you want fast service
Check your work before leaving
Quick Info
- Category Automobile
- Neighborhood Lewisville
- City Lewisville
- State Texas
- Postcode 75067
- Country United States
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