Firestone Complete Auto Care
1239 W Guadalupe Rd, Mesa, Arizona, 85202
Firestone Complete Auto Care in Mesa has a very mixed reputation. While some customers have had excellent experiences with specific service advisors, many others report significant issues with communication, pricing, and quality of repairs. There are frequent complaints about upselling and poor follow-through. It seems to be a hit-or-miss experience depending on the advisor.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion for major repairs, as some customers find their quotes high.
✓ What Works Well
- Convenient location
- Professional waiting area
- Some great advisors
✗ Areas to Improve
- Poor communication
- High pricing
- Upselling
- Do you offer service plans?
- Can you handle complex repairs?
- Why is the diagnostic fee so high?
Mixed service quality
Expensive
Communication issues
- Category Automobile
- Neighborhood Mesa
- City Mesa
- State Arizona
- Postcode 85202
- Country United States
