Firestone Complete Auto Care
1020 John C Calhoun Dr, Orangeburg, South Carolina, 29115
This Firestone location is a polarizing spot. Many customers love the service advisor, Anitra, and praise the team for being professional and helpful during emergencies. On the flip side, there are serious complaints about long wait times, inaccurate diagnostics, and high-pressure sales tactics. Some feel the service is top-tier, while others feel they were overcharged for unnecessary repairs.
We analyze 72 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Ask for a detailed explanation of the diagnostic results before agreeing to any repairs.
✓ What Works Well
- Excellent customer service from specific staff
- Helpful during emergencies
- Professional and thorough
✗ Areas to Improve
- Long wait times
- Inaccurate diagnostics
- High-pressure sales tactics
- Why did the diagnostic take so long?
- Are these repairs actually necessary?
- Why is the final bill higher than the quote?
Anitra is the best
Be careful with the diagnostic results
Wait times can be very long
- Category Automobile
- City Orangeburg
- State South Carolina
- Postcode 29115
- Country United States
