Firestone Complete Auto Care
1213 Broad St, Augusta, Georgia, 30901
This Firestone location is highly praised for its manager, Joe, and his team, who are frequently described as honest, professional, and caring. Many customers feel like family and trust the shop's recommendations. However, there are some complaints about long wait times and occasional communication issues regarding appointment scheduling. Overall, it is seen as a reliable and trustworthy shop.
We analyze 69 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Ask for Joe when you arrive; he is widely considered the best point of contact.
✓ What Works Well
- Honest and professional manager
- Trustworthy staff
- Good quality of work
✗ Areas to Improve
- Long wait times
- Occasional scheduling issues
- Mixed communication
- Do they take appointments?
- Are they honest about repairs?
- How long do repairs take?
Great local shop
Trustworthy team
Be prepared for potential waits
- Category Automobile
- City Augusta
- State Georgia
- Postcode 30901
- Country United States
